The short answer
A plumbers' merchant is a trade counter stocking the parts plumbers and heating engineers fit every day — fittings, valves, boiler spares, radiators, pipe and bathroom ware — in trade sizes and brands. Over a DIY shed you get a deeper range, staff who know the parts, matching from your old one, and trade accounts. London Plumbing Supplies is an independent plumbers' merchant at 186-192 Chingford Mount Road, Chingford, London E4 9BS, open 7 days.
What is a plumbers' merchant?
A plumbers' merchant — or plumbing and heating merchant — is a shop built around a trade counter. It stocks the parts that go into a job rather than finished room sets: fittings by the box, valves, pipe, boiler and heating spares, radiators, wastes, cisterns and the tools to fit them. Most of the stock sits behind the counter, so you ask for what you need and get it straight away.
Here's what's on our shelves today:
| Department | Lines | From |
|---|---|---|
| Fittings & couplers | 1,093 | £0.10 |
| Valves & controls | 217 | £1.46 |
| Pipe & tube | 108 | £1.07 |
| Radiators & heating | 339 | £0.97 |
| Boilers & cylinders | 404 | £1.16 |
| Water treatment | 33 | £4.37 |
| Taps & showers | 443 | £0.29 |
| Bathroom & wastes | 696 | £1.41 |
| Shower enclosures | 320 | £61.10 |
| Toilets & cisterns | 218 | £0.96 |
| Drainage | 277 | £0.58 |
| Tools | 794 | £0.08 |
That's 5,292 lines in all, from the brands the trade fits — see every brand we stock.
Trade counter or DIY shed?
DIY stores are handy for decorating, garden and general household kit. For plumbing and heating parts, a merchant usually wins on the things that hold up a job:
| Plumbers' merchant | Typical DIY store | |
|---|---|---|
| Range | Trade brands and sizes, spares such as diverter valves, cartridges and fill valves | Mostly complete products and common sizes |
| Advice | Counter staff who are tradespeople | General retail staff |
| Matching | Bring the old part and it's matched on the counter | Find it on the shelf yourself |
| Pricing | Trade prices for everyone; trade accounts get discounted ex-VAT prices | Retail prices |
| Speed | Counter service, or order online and collect in about an hour | Self-service aisles |
Can anyone buy from a plumbers' merchant?
Yes. Plumbers, heating engineers, builders, landlords and homeowners all buy from us, and you don't need an account to buy at the counter or online. Prices are shown both inc and ex VAT, and every order comes with a full VAT invoice.
A few products are restricted by law: concentrated sulphuric-acid drain openers are sold only to trade and business customers in person, and knives, blades and some corrosive products are 18+ with photo ID, in store only.
What does a trade account get you?
Approved trade account holders get discounted ex-VAT prices. Apply online from your account with your business details, such as your VAT or Companies House number.
A trade account makes sense if you buy regularly for work — plumbers, heating engineers, builders, maintenance teams and landlords. For a one-off job you can simply buy at the counter or online without one.
How click & collect works
- Order online and choose click & collect at checkout. Collection is free.
- We pick it at the counter — usually ready in about an hour during opening hours.
- Come to the counter at 186-192 Chingford Mount Road, E4 9BS with your order number.
Prefer delivery? We deliver anywhere in Great Britain, usually within 2–3 working days: free over £250, otherwise £8.34 inc VAT. Same-hour delivery can be quoted for London postcodes near the counter — call 020 3802 3275.
Where we are and how far it is
London Plumbing Supplies, 186-192 Chingford Mount Road, Chingford, London E4 9BS, in the London Borough of Waltham Forest. We're open 7 days: Mon–Fri 7am–7pm · Sat 7am–6pm · Sun 10am–4pm. See the trade counter page for a map and directions.
| Area | Borough | Distance | Route |
|---|---|---|---|
| Chingford & Highams Park (E4) | Waltham Forest | 0.8 miles | Directions |
| Walthamstow (E17) | Waltham Forest | 1.8 miles | Directions |
| Edmonton (N9) | Enfield | 2.1 miles | Directions |
| Upper Edmonton (N18) | Enfield | 2.1 miles | Directions |
| South Woodford (E18) | Redbridge | 2.3 miles | Directions |
| Woodford Green (IG8) | Redbridge | 2.3 miles | Directions |
| Tottenham (N17) | Haringey | 2.5 miles | Directions |
| Buckhurst Hill (IG9) | Epping Forest | 2.7 miles | Directions |
| Leyton (E10) | Waltham Forest | 3.1 miles | Directions |
| Leytonstone & Wanstead (E11) | Waltham Forest | 3.3 miles | Directions |
| Ponders End & Enfield Highway (EN3) | Enfield | 3.4 miles | Directions |
| Enfield (EN1) | Enfield | 3.6 miles | Directions |
| Redbridge (IG4) | Redbridge | 3.7 miles | Directions |
| Clapton (E5) | Hackney | 4.0 miles | Directions |
| Wood Green (N22) | Haringey | 4.1 miles | Directions |
| Loughton (IG10) | Epping Forest | 4.4 miles | Directions |
| Forest Gate (E7) | Newham | 4.9 miles | Directions |
| Stratford (E15) | Newham | 5.1 miles | Directions |
| Hackney (E8) | Hackney | 5.2 miles | Directions |
| Ilford (IG1) | Redbridge | 5.4 miles | Directions |
| Waltham Abbey (EN9) | Epping Forest | 5.9 miles | Directions |
| Cheshunt (EN8) | Broxbourne | 6.0 miles | Directions |
| Epping (CM16) | Epping Forest | 8.5 miles | Directions |
More than parts
- Supply & fit: for parts bought from us — taps, toilets, radiators, valves, heating controls and more — our plumber can quote to fit them at your Greater London home. See supply & fit.
- Ordering in: if we don't stock a part, we can very often get it. Call 020 3802 3275 or ask at the counter.
- Emergencies: for burst pipes and call-outs, our sister company Capital Plumbing Group covers London.
- Returns: unused items in their original packaging can come back within 30 days — see returns.
Questions
- Where is the nearest plumbers' merchant to Chingford?
- London Plumbing Supplies is at 186-192 Chingford Mount Road, Chingford, London E4 9BS — a walk-in trade counter open 7 days: Mon–Fri 7am–7pm · Sat 7am–6pm · Sun 10am–4pm.
- Are you open on Sundays?
- Yes. We're open 7 days a week: Mon–Fri 7am–7pm · Sat 7am–6pm · Sun 10am–4pm.
- Do I need a trade account to buy?
- No. Anyone can buy at the counter or online at the same prices. Approved trade account holders get discounted ex-VAT prices on top.
- Can I collect today?
- Usually, yes. Order online and choose click & collect — orders are normally ready in about an hour during opening hours. Or just come to the counter.
- Do you deliver?
- Yes, anywhere in Great Britain, usually within 2–3 working days: free over £250, otherwise £8.34 inc VAT. Shower glass goes by fragile-goods courier for £29.99 per order.
Related guides
- Heating & boilersWhat Size Radiator Do I Need? Radiator BTU Calculator
- Bathrooms & showersShower Enclosure Buying Guide: Types, Sizes and Which to Choose
